FAQs

Lesson rates vary depending on your location and the length of the lesson. Additionally, lesson prices can change depending on whether you take them in your home, at your teacher's location or online.

How does billing work?

Lessons are paid in advance, which guarantees your time slot with the teacher you select. If you're not completely satisfied with your teacher, we'll gladly help you find a new one or refund any unused lesson credits, no questions asked.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover and American Express. You also have the option to pay with a debit card. We do not accept payment via cash, check or money order.

Can I pay when I get to the lesson?

In order to reserve your time slot, we require payment at the time of booking, which must be at least 7 days before your first lesson takes place.

What if I have a scheduling conflict with one of my lessons?

Most instructors are flexible when it comes to rescheduling lessons. If you need to reschedule, please notify your instructor at least 24 hours in advance. You can request a reschedule within your student account. Reschedule requests are subject to studio and instructor availability and policies.

What kind of tools and resources are available for me as a student?

As a TakeLessons student, you'll have access to your online student account, where you can easily track your schedule, manage your bills, make payments, communicate with your teacher and more.

Interested in improving your professional life? Would you like to learn how to get ahead on your career path? Read on to find out how you can achieve all of this and more through TNW Academy!

About TNW Academy

The Next Web Academy was launched with the purpose to help you learn valuable new skills that will help you make the most out of your work environment and keep you up to pace on the most recent developments in the tech world. Every single online course on TNW Academy is hand-picked from millions of courses with the special attention to the quality of the content.

TNW Academy delivers premium courses for marketing, business and communication. Still hungry for more? You can also find miscellaneous courses which feature everything from public speaking to negotiating a raise.

At The Next Web Academy, your accomplishments do not go unnoticed! After completing an online course you'll be awarded with an official TNW Academy Certificate commending your newly learned skill.


Afraid that a virtual academy will lack the special attention and personalization of a real class?

Worry not! Every course featured in TNW Academy is uniquely structured and created by your instructor specifically for your class. At TNW Academy you won't be falling asleep at your keyboard. In order to make the learning experience enthralling and fun, we use diverse ways of teaching throughout the online classes.

After enrolling in a course, you will find yourself:

  • watching instructive videos
  • improving your knowledge from various readings
  • filling in challenging quizzes
  • discussing the topic with your course teacher
  • and even putting these skills to real use as part of the program

TNW online courses do not have any time limits, which mean you can take the courses whenever or wherever you like with the pace you are most comfortable with. Whether you're working from the breakroom or the beach, our teachers will be there to support you for the whole course period.


Who are the teachers?

TNW Academy features classes from leading online course creators who've spent thousands of hours teaching classes that aim to help students advance in their professional lives. We ensure that each of our teachers meet our high standards and truly care about helping their students.

Still somehow finding something to miss in our course catalogue? Let us know! If there is a skill you wish to learn that is not yet featured in our portfolio, we'd love to hear from you and use your feedback to match TNW Academy to your needs! Email us.